Еще раз спасибо за неоценимый вклад в мое обучение резюмеписательству! Вот новая версия, взгляните пожалуйста. Боюсь что это последняя попытка (отвлекаю занятой народ) и мне надо будет обратиться к профессионалам. Ну не писатель я. Может кто-что порекомендует?
Успешных выходных!
xxxxx xxxxxx Cell: (xxx) xxx-xxxx
xxxxxxxxxxx Email:
xxxxx@xxx.xxx
xxxxxx, xx xxxxx
OBJECTIVE
-To obtain Second-Level Technical Support Specialist position where I can utilize my broad knowledge of IT Production Support as well as past experience to benefit an
organization.
-To join company which offers challenging work in team of talented people who will help me to enhance and develop my skills.
SUMMARY
Over 10 years experience in IT including:
-Systems configuration, deployment, support, monitoring, recovery, troubleshooting, maintenance;
-Systems active and proactive analysis, performance optimization;
-IT security and software patch management, evaluation and distribution;
-LAN and WAN troubleshooting, technical support and performance optimization;
-Data recovery;
-Capacity, change and problem management;
-Availability, fail-over, stress and performance testing;
-Database support and administration;
-Excellent communication, hard working, fast learner, flexible, helpful, dedicated team player, time management, self motivated;
-Excellent analytical skills, root cause and trends analysis.
WORK HISTORY
August 2000 – March 2007 Reuters Research, New York, NY USA
Reuters Research (also formerly known as Multex.com Inc.) is part Reuters, the 3rd biggest financial and news information provider in US. It mainly focuses on supplying the financial markets with information and trading products including: market data, such as share prices and currency rates, research and analytics, as well as trading systems.
Web:
http://www.reuters.com
Position: Operations Implementation and Support Technical Support Specialist
Responsibilities
Performed duties of Technical Support Specialist for the mission-critical systems in a 24x7 environment. As technical lead, supported entire company hardware infrastructure (over 1300 servers in four data centers). Along with it provided level 2 and 3 support for four dedicated products (3000 users, 2 sites, 60 servers) of major Reuters business
clients:
oMerrill Lynch
oCredit Suisse First Boston
oHSBC Holdings plc
-Racked, built, repaired, troubleshot, migrated systems and performed data recovery with 80% probability;
-Monitored customer and company servers in data centers located in New York , New Jersey and St. Louis. Applications used: Netcool, LogParser, HP Insight, Dell OM, IBM
Director and in-house developed applications;
-Provided Chief Technical Officers and IT Managers of internal and external customers a single point of contact for professional services and problem resolution;
-Provided support in performance optimization for LAN/WAN, SQL, file and application servers;
-Evaluated, diagnosed, troubleshot and installed relevant updates and service packs;
-Managed, optimized, configured and troubleshot Internet Information Server (IIS) and Active Server Page (ASP);
-Tracked problem tickets and change requests using RFC and Siebel;
-Remote administration and maintenance of customer servers (Remote Desktop / Terminal Services, DameWare Remote Control, HP iLO, DRAC);
-Designed and implemented SLA monitoring for supported clients;
-Managed IP addresses, VLANs and load balanced clusters;
-Provided training and documentation for colleagues and helpdesk staff;
-Responsible for capacity, rack space management and planning;
Accomplishments
-Programmed and scripted automation applications used for deployment of patches, applications and for information gathering;
-Developed a server build procedure saving 1-2 man-hours per unique system and which reduced server build time for more than 300% and optimized for high numbers of servers.
-Implemented context switching and load balancing for MS SQL Servers (32 and 64 bit), intra-site failure for the products;
Software and Hardware used on daily basis:
-Windows Server/Workstation 2003/2000/NT4, Linux Red Hat/Ubuntu, Sun Solaris 2.5-8;
-MS SQL Server 2000-2005;
-Citrix MetaFrame;
-ISS RealSecure Server Sensor IDS;
-Microsoft Remote Desktop / Terminal Server;
-Microsoft Visual Basic and Visual Basic for Applications;
-Microsoft Jscript and VBScript;
-Dell, HP, IBM servers;
-Cisco context switches, routers, L3 switches, intrusion detection equipment.
August 1997 – December 1999 Belarus People’s Bank, Minsk, Belarus
Position: Computer Systems Administrator / Network engineer
Web:
http://www.bnb.by
-Provided Operation database and servers support and maintenance.
-Provided IT support for corporate workstations.
-Responsible for User training.
-Provided network infrastructure support and maintenance.
EDUCATION AND TRAINING
-BS in Computer Science, Belarus State University of Informatics and Radio-Electronics, Minsk, Belarus
-Operations problem management using Siebel 7.5
-Operations problem and release management using Peregrine Service Center 6.5
TECHNICAL SKILLS OVERVIEW
Hardware and hardware management
-Dell PowerEdge servers -HP Proliant servers -IBM xSeries servers -DLT, SDLT, LTO drives
-Dell OpenManage -HP Insight Manager -IBM Director -RAIDs and disk systems
-HP OpenView NMM -Cisco CS11000 -NAS NetApp Filer F740 -Norton Ghost
Web technologies and network services
-Internet Information Server (IIS) -Apache -Bind DNS Server -HTML / Web
-SQL Server -MySQL -WINS -Active Directory
Security and anti-virus
-IPchains / Iptables -Squid Internet Cache -VPN -Symantec AntiVirus
Remote access
-Remote Desktop -Terminal Services -X-Windows -Dameware
-VNC for Windows and Linux -Putty -SSH -iLO
Programming
-Java Script -VB Script -C/C++ -SQL
-Automation of existing methods -XML -ActiveX/ADO -VBA
Backup
-Veritas BackupExec -Microsoft Backup -SQL Backup
так вам кого надо DBA или Sysadmin это две разные позиции, а те компании которые пытаются все это совместить экономят и в 90% процентов там бардак полный везде. И еще просят что б ты web designer был, было у меня тут по весне звонок но они так прямо и сказали что мы не очень большие нам надо все в одном флаконе 