вакансия - Technical Services Analyst
Добавлено: 21 июн 2007, 08:55
Job Category:
Technical Services Analyst
Employment Type:
Permanent Full-Time
Responsibilities:
The Technical Support Analyst is responsible for:
1. Maintain production SQL Server databases using Microsoft SQL Server 2000 which includes data fixes, query knowledge and database administration
2. Managing server/desktop hardware, operating systems and host applications. This includes administration, installation and problem resolution.
3. Managing system changes and tools. This includes installing, activating, verifying, performing change back-out and recovery.
4. Developing and publishing server/workstation backup and recovery procedures.
5. Maintaining Company’s Wide Area Network which includes over 300 sites connected via VPN technologies. Must create and maintain detailed documentation of systems and Network infrastructure.
6. Perform preventative maintenance activities on all systems.
7. Assisting in the development, testing and maintenance of the IT disaster recovery procedures.
Requirements:
Essential Platform and Software Knowledge
1. Strong knowledge of Microsoft SQL Server (Oracle Associated database maintenance, support and query knowledge is an asset).
2. Strong knowledge of Microsoft Window Server/Desktop Operating Systems
3. Strong knowledge of Network Infrastructure, TCP/IP, DHCP, DNS, WINS etc.
4. Familiarity with switches and routers
Education:
The Technical Support Analyst has a technical school degree or equivalent. Microsoft certification is preferred, but not required based on level of experience.
Experience:
The Technical Support Analyst has 3-5 years of experience in a technical support and training environment. A good understanding of the business, industry and technical trends is an important asset to this position.
Location:
Vancouver, BC
Technical Services Analyst
Employment Type:
Permanent Full-Time
Responsibilities:
The Technical Support Analyst is responsible for:
1. Maintain production SQL Server databases using Microsoft SQL Server 2000 which includes data fixes, query knowledge and database administration
2. Managing server/desktop hardware, operating systems and host applications. This includes administration, installation and problem resolution.
3. Managing system changes and tools. This includes installing, activating, verifying, performing change back-out and recovery.
4. Developing and publishing server/workstation backup and recovery procedures.
5. Maintaining Company’s Wide Area Network which includes over 300 sites connected via VPN technologies. Must create and maintain detailed documentation of systems and Network infrastructure.
6. Perform preventative maintenance activities on all systems.
7. Assisting in the development, testing and maintenance of the IT disaster recovery procedures.
Requirements:
Essential Platform and Software Knowledge
1. Strong knowledge of Microsoft SQL Server (Oracle Associated database maintenance, support and query knowledge is an asset).
2. Strong knowledge of Microsoft Window Server/Desktop Operating Systems
3. Strong knowledge of Network Infrastructure, TCP/IP, DHCP, DNS, WINS etc.
4. Familiarity with switches and routers
Education:
The Technical Support Analyst has a technical school degree or equivalent. Microsoft certification is preferred, but not required based on level of experience.
Experience:
The Technical Support Analyst has 3-5 years of experience in a technical support and training environment. A good understanding of the business, industry and technical trends is an important asset to this position.
Location:
Vancouver, BC
