Покритикуйте IT резюме пожалуйста
Добавлено: 13 дек 2009, 17:51
На прошлой неделе мне сделали предложение, от которого я не смог отказаться при всем желании. Т.е. сократили в целях экономии бюджета, оставив на весь офис из ~100 чел одного IT Technical Support Analysta, моего бывшего напарника, приехавшего из Новой Зеландии. Почему оставили именно его, а не меня, хотя я там дольше проработал - это совсем другая тема.
Соответственно, я обновил свое резюме для поиска работы. Я понимаю, что сейчас не лучшее время для этого, и лучше подождать до января. Тем более, что мне все же соблаговолили дать 5 недель Severance Pay. Просьба: почитайте на досуге приведенное ниже резюме и, если не трудно, прокомментируйте, как его можно было бы улучшить. Заранее спасибо всем откликнувшимся.
NAME SURNAME
#### some Avenue, Surrey, BC, VXX XXX
Phone: 778 000 0000 E-mail: name@name.us
Personal profile
Over 7 years of diverse IT experience have given me the capability to solve problems timely and proficiently. Being a highly motivated person with strong analytical skills I offer a high degree of commitment and loyalty. I constantly polish my skills and seek to develop my career in IT industry by bringing all my expertise to the service of your Company.
Certification
ITIL v3 Foundation – course covered a set of concepts and practices for managing Information Technology services (ITSM), IT development and IT operations.
Key Skills
• excellent working knowledge and troubleshooting of Microsoft Office Suite (Word, Excel, Outlook, PowerPoint, etc.) and Windows family Operating Systems (XP, Vista);
• working knowledge of Active Directory, DHCP, DFS, IIS;
• competent with deploying servers under Windows 2003 Server;
• able to work on Windows, Mac or mixed environments;
• Competent with the following Web programming languages: HTML, Java Script, PHP, XML; experienced in website updating and editing;
• administering office networks;
• computer hardware assembling and software installing/upgrade;
• deploying and administering LAN/WAN including: network cable crimping, switches installation and setup, wall and ceiling wiring, wall network jack punching, cable testing, troubleshooting, managing proxy settings;
• good working skills in graphic software – Adobe Photoshop, Illustrator, CorelDraw;
• ability to communicate both verbal and written information clearly and accurately;
• well organized with proven time management skills;
• flexible and adaptable with high desire to learn;
• team player and can work effectively in high stress environments.
Relevant experience
Help Desk Analyst July 2007 – December 2009
Some Company – Vancouver, Canada
Working under the North American regional ITSM Service & Support Manager I was responsible for the management of local IT in Vancouver offices.
Duties performed:
• provided installation, maintenance & operational support of LAN & PC infrastructure;
• performed any special project assignments deemed necessary by IT Management;
• assembled and repaired PC hardware and peripherals, fulfilled non-standard hardware requests;
• managed and maintained the Disaster Recovery and daily Data Backup system;
• was responsible for 2nd line support to users’ Incidents and Service Requests;
• provided support for strategic Information Technology systems.
• Service Desk support (term) February 2007 – May 2007
• Way of the World Travel & Cruises Practice Firm – Surrey, Canada
• supported up to 18 users in MS Windows XP, MS Office 2003 and Simply Accounting 2006;
• reformatted workstations and installed specialized software;
• built user desktops, maintained e-mail accounts in MS Outlook;
• consulted management on hardware upgrades.
IT technical support April 2006 - November 2006
Some Advertising Agency – Moscow, Russia
• solved network issues in mixed MS Windows XP/Mac environment;
• installed MS Office 2003, various graphic design software, troubleshot problems;
• assembled and installed new workstations, maintained UPS health;
• was responsible for maintenance and updating of company’s web site
• recommended necessary hardware and software upgrades to the management;
• provided some training for the staff on new software/hardware features.
Education
Moscow State Social University October 1998 – July 2003
Moscow, Russia
Bachelor in Social Work
Technological College September 1996 – June 1998
Tashkent, Uzbekistan
Degree in Business Management
References
Available upon request
Соответственно, я обновил свое резюме для поиска работы. Я понимаю, что сейчас не лучшее время для этого, и лучше подождать до января. Тем более, что мне все же соблаговолили дать 5 недель Severance Pay. Просьба: почитайте на досуге приведенное ниже резюме и, если не трудно, прокомментируйте, как его можно было бы улучшить. Заранее спасибо всем откликнувшимся.
NAME SURNAME
#### some Avenue, Surrey, BC, VXX XXX
Phone: 778 000 0000 E-mail: name@name.us
Personal profile
Over 7 years of diverse IT experience have given me the capability to solve problems timely and proficiently. Being a highly motivated person with strong analytical skills I offer a high degree of commitment and loyalty. I constantly polish my skills and seek to develop my career in IT industry by bringing all my expertise to the service of your Company.
Certification
ITIL v3 Foundation – course covered a set of concepts and practices for managing Information Technology services (ITSM), IT development and IT operations.
Key Skills
• excellent working knowledge and troubleshooting of Microsoft Office Suite (Word, Excel, Outlook, PowerPoint, etc.) and Windows family Operating Systems (XP, Vista);
• working knowledge of Active Directory, DHCP, DFS, IIS;
• competent with deploying servers under Windows 2003 Server;
• able to work on Windows, Mac or mixed environments;
• Competent with the following Web programming languages: HTML, Java Script, PHP, XML; experienced in website updating and editing;
• administering office networks;
• computer hardware assembling and software installing/upgrade;
• deploying and administering LAN/WAN including: network cable crimping, switches installation and setup, wall and ceiling wiring, wall network jack punching, cable testing, troubleshooting, managing proxy settings;
• good working skills in graphic software – Adobe Photoshop, Illustrator, CorelDraw;
• ability to communicate both verbal and written information clearly and accurately;
• well organized with proven time management skills;
• flexible and adaptable with high desire to learn;
• team player and can work effectively in high stress environments.
Relevant experience
Help Desk Analyst July 2007 – December 2009
Some Company – Vancouver, Canada
Working under the North American regional ITSM Service & Support Manager I was responsible for the management of local IT in Vancouver offices.
Duties performed:
• provided installation, maintenance & operational support of LAN & PC infrastructure;
• performed any special project assignments deemed necessary by IT Management;
• assembled and repaired PC hardware and peripherals, fulfilled non-standard hardware requests;
• managed and maintained the Disaster Recovery and daily Data Backup system;
• was responsible for 2nd line support to users’ Incidents and Service Requests;
• provided support for strategic Information Technology systems.
• Service Desk support (term) February 2007 – May 2007
• Way of the World Travel & Cruises Practice Firm – Surrey, Canada
• supported up to 18 users in MS Windows XP, MS Office 2003 and Simply Accounting 2006;
• reformatted workstations and installed specialized software;
• built user desktops, maintained e-mail accounts in MS Outlook;
• consulted management on hardware upgrades.
IT technical support April 2006 - November 2006
Some Advertising Agency – Moscow, Russia
• solved network issues in mixed MS Windows XP/Mac environment;
• installed MS Office 2003, various graphic design software, troubleshot problems;
• assembled and installed new workstations, maintained UPS health;
• was responsible for maintenance and updating of company’s web site
• recommended necessary hardware and software upgrades to the management;
• provided some training for the staff on new software/hardware features.
Education
Moscow State Social University October 1998 – July 2003
Moscow, Russia
Bachelor in Social Work
Technological College September 1996 – June 1998
Tashkent, Uzbekistan
Degree in Business Management
References
Available upon request
Расти профессионально нужно постепенно, сначала колокольчики, а потом песни.