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Job Title: Store & Facilities Manager
Job Summary:
Sterling Shoes has an exciting opportunity in the role of Store & Facilities Manager for all of our Sterling Shoes stores
and Head Office located in Richmond, B.C. This is a fulltime permanent role that will be responsible for all store issues
and emergencies pertaining to building maintenance, will manage the Head Office facilities with a focus on health &
safety, and will be in constant communication with our stores, warehouse, Operations, and service providers. This role
will also coordinate store renovations, relocations, store openings and closings.
Core Accountabilities:
• Provide support to all store and head office facility emergencies and issues, such as floods, power outages, air
conditioning/ heating deficiencies, store lighting, water/ plumbing, carpet/ floor cleaning, loss prevention
systems, annual fire inspections, fire extinguishers, store supplies (ex – first aid kits), door locks, inventory
scanners and vacuums.
• Handle incoming queries from the stores. Respond, follow up and resolve inquiries from stores and district
supervisors.
• Keep an online record on all requests to resolve them in a timely manner (Sterling Gateway).
• Liaise with Operations and other departments ensuring prompt resolution of problems.
• Maintain a monthly control of expenditures by store and by category and compare with expenditures of previous
months.
• Liaise with Finance to set budgets for maintenance programs
• Lead the negotiation process with national providers of products, services and maintenance (Alarms, Hvac,
carpet cleaning, electrical repairs, etc). Negotiate quotes to ensure the lowest cost for the most efficient and
convenient service or product.
• Identify and pursue cost saving opportunities by searching for new providers and challenging the current ones
to obtain better prices.
• Maintain good relationships with stores, suppliers, and warehouse staff
• Maintain an inventory of all elements supplied to the stores.
• Process purchase orders
• Lead the Joint Health & Safety Committee for the head office and be actively involved in any health and safety
issues to do with the building, store and head office staff. Responsible for delivering companywide health and
safety policy measures.
• Co-ordinate all key elements required for the opening, renovation, and closing of stores.
• Create and maintain business processes and detailed checklists to support opening, renovation, and closing of
stores.
Academic/Educational Requirements:
• Fundamentals of electricity such as energy savings, electrical codes, plans and specifications
• Thorough knowledge of plumbing, heat and air conditioning
• Building maintenance certificate
Required Skills/Experience:
• 1-2 years of prior store support experience required
• Building maintenance experience an asset
• Excellent communication skills and strong customer service skills
• Ability to work well independently
• Experience in contract/ supplier negotiations. Strong negotiation and analytical skills required.
• Knowledge of the Workers Compensation Act and Occupational Health and Safety Regulations
• First Aid any level
Our “must haves”:
• Proven work ethic with utmost integrity
• Ambitious and goal driven
• Self-awareness, with a desire for constant self improvement
• Self motivated, passionate, empathetic, approachable
• Outgoing, energetic, upbeat and fun!
If you are interested in this position and meet the requirements listed, please send your resume and cover letter to:
careers@sterlingshoes.com indicating the job title in the subject line by Friday, October 15th, 2010. We thank you in
advance for your interest and only qualified candidates will be contacted.