IT Manager

[Vims]

Кому интересно пишите на имейл: vims@shaw.ca


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IT Manager

Job Description

Reporting to the Director of Finance, the IT Manager would have extensive experience with supported software and hardware as well as excellent interpersonal, business management and customer-service skills. The position also requires strong leadership skills. You would plan, organize, and manage staff to ensure the efficient design and operation of the organization's IT infrastructure. This includes developing, maintaining, supporting, and optimizing network infrastructure, server infrastructure, and data communications services.

Company Profile

A national multi-branch distribution company seeks an IT Manager for their head office located on the North Shore. This is an excellent career growth opportunity.

Responsibilities

• Design and implement short- and long-term plans to ensure infrastructure capacity meets existing and future requirements, as well as assess the ability of the current systems to meet business application needs into the future
• Develop business cases for various upgrade projects, improvements, and other conversions.
• Manage projects – coordinate technical team members, internal user community (different departments) and external consulting resources in the planning and delivery of new technology
• Advanced technical troubleshooting and support for a network of 140 users in 8 separate locations both onsite and remotely
• Develop, implement, and maintain policies, procedures, and associated training plans for infrastructure administration.
• Monitoring response times, evaluating user-satisfaction levels and making recommendations for improvement
• Negotiate with vendors, outsourcers, and contractors to secure infrastructure-specific products and services.
• Lead IT team, conduct performance reviews and, provide coaching and professional development opportunities.
• IT Security - Implementation, integration and maintenance of programs/procedures to protect the confidentiality of an organization’s IT resources.
• Identify and implement appropriate best practices and standards for operational efficiency, quality, security, availability, and performance of the company's infrastructure.
• Liaise with senior management regularly to understand IT needs of the company, develop strategies, prioritize projects and ensure that implementation is successful.

Requirements

• Four-year university degree or college diploma in the field of computer science or equivalent training and experience.
• 5 years experience managing an IT team and a heterogeneous IT infrastructure environment, including network security and maintenance.
• 5 years hands-on experience managing multi-tiered ERP systems in an enterprise environment running on Red Hat Linux and MS Windows 2003
• Ability to present ideas in non-technical language and work well with all departments and communicate with all levels of personnel.
• Experience in a multi-branch, distribution environment, and has performed business process reviews to look for more efficient ways of approaching issues by incorporating IT
• Works effectively in a highly entrepreneurial/family owned environment

• MCSE, Cisco, RHCE, and/or LPI Linux IT certifications or equivalent.
• 3+ years of experience as a Network/System Administrator in an enterprise environment.
• Experience with MS Windows 2003 Active Directory; planning, implementation, integration and development of it.
• Voice and Data Communications – working knowledge of Nortel’s PBX and Call Pilot servers including VOIP systems in medium/large size organizations.
• Working knowledge of current market software and hardware systems and utilities; network/data communications; database technology; project management and computer operations.
• Demonstrated leadership and personnel management skills, as well as strong interpersonal, written, and oral communication skills.
• Proven analytical and problem-solving abilities
• Strong customer service orientation.
• Strong IT project planning and implementation experience