Ну примерно вот так, попытался скрестить ужа с ежом получился вот такой пацак с колокольчиком:
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Dungeon_keeper
In the middle of nowhere
BC
Canada
xxx@xxx.com
+1 xxx xxx-xxxx
OBJECTIVE Senior System Administrator, IT Group lead
SUMMARY OF QUALIFICATION
Extensive expertise in technical support, troubleshooting and implementation of Microsoft solutions in SMB and Enterprise market segments (more than 10 years). Experience in support of IT systems for major customers together with Microsoft GTSC. Work with company’s customers to determine SLA parameters and level of support.
TECHNICAL EXPERTISE
- Platforms: Windows Server NT4/2000/2003/2008, Windows XP/Vista/7
- Software: MS BackOffice, IIS 4.0 / 5.0 /6.0, MS ISA/TMG, Exchange Server 5.5/2000/2003/2007 /2010, Clustering Technologies, MS SQL Server 2000/2005/2008, SCOM, MS SMS 2003, MS WSUS, SharePoint 2003/2007, MS Virtual server, VMware GSX/ESX Server, ADMT, Resource Kit diagnostic and migration tools, Network Monitor, MBSA, McAffee ePO, VirusScan, GroupShield, TrendMicro, KAV.
- Networking: TCP/IP, DHCP, WINS, DNS, RAS, VPN, PKI, IPSec, NAT, LDAP, Wireless technologies
- Office: MS Office, MS Project, IE
- Development skills: VBA, VBScript, Transact-SQL
- Frameworks: MOF, ITIL, ITSM, PMI
WORK EXPERIENCE
Technical group lead June 2004 – October 2010
XXXX-XXX, system integrator. Specialized in design, implementation and support of Microsoft, VMWare, Citrix solutions
LINK to web site
Microsoft Gold Certified Partner (9 Microsoft competencies) since 1998
- As a group lead on a five man team, supported and implemented IT service for several SOHO and SMB customers (customers name1, name2, name3, etc)
- Responsibilities included: customer requirements analysis and specification, preparing technical parts of SLAs and documentation, coordination of routine help-desk service, troubleshooting serious technical problems with Microsoft software. Resolved critical technical issues with Microsoft software (Active Directory, Exchange) for company’ customers. Assisting in company servers’ administration (Active Directory, Exchange, GPO, virtual machines). Working on call for company’s customers.
- Tools and technologies used: Windows 2003/2008, Exchange 2003/2007/2010, VMWare ESX, GSX, Hyper-V, SharePoint 2003/2007, ADMT, Microsoft Cluster Technologies, anti-virus systems, WSUS, Active Directory, GPO, HP OpenView Servicedesk.
Major projects:
o Performed migration of Windows 2003/Exchange 2003 infrastructure to new platform Windows 2008/Exchange 2007 (3 sites, 500 users, 20 servers)
o Implementation of 3-node Exchange 2003 cluster and NLB farm for the headquarters. Supported migration from SUN Exim servers onto Exchange 2003. Created recommendation for regional offices for connecting with the new mail system.
o Implementation of PKI infrastructure, a co-operative project realized together with Microsoft Consulting Service. Prepared role instructions for support personnel.
o Reorganization of domain and Exchange infrastructure - domain merge. performed lab testing, developed migration step-by-step procedures (over 2000 users, 5 domains, 10 sites)
o Delivered some Microsoft presentations at Microsoft TechDays events and seminars for Microsoft partners and customers in Russia 2004 – 2010
IT Consultant May 2001 – June 2004
XXXXXXXXXXXX
LINK to web site
Microsoft Support Centre (first in Eastern Europe, got its status in 1998)
- IT consultant responsible for design and implementation of Microsoft solution for company customers (name1, name2, name3)
- Responsibilities included: customer requirements analysis and specification, preparing project visions, functional specs and architectural design documents. Design solution and architecture. Software installation and troubleshooting
- Tools and technologies used: Windows 2000/2003, Exchange 5.5/2000/2003, SharePoint 2003 ADMT, Microsoft Cluster Technologies, anti-virus systems, SUS, Active Directory, GPO.
Major projects:
o Designed and implementation monitoring system based on Microsoft Operation Manager 2005 (20 servers)
o Designed antivirus infrastructure based on McAffee solution. Designed ePO infrastructure, distribution points, ePO policy, installation procedure, operating guides (over 2000 users, 5 domains, 10 sites)
o Design and implementation Active Directory infrastructure for major Russian chemical producer (500 users)
- Designed Active Directory, Exchange, anti-virus system for major chemical company (5 sites, 500 users)
Technician/Field engineer Nov 1999 – June 2004
XXXXXXXXXXXXX
LINK to web site
- Outsourcing system administration services for company’s customers
- Tools and technologies used: Windows NT/2000/2003, Exchange 5.5/2000/2003, SQL Server 7.0/2000, Scripting
Systems Administrator Aug 1997 - Nov 1999
XXXXX JSC, Russia
LINK to web site
- System administration of company's LAN, servers and workstations
EDUCATION AND TRAINING
Microsoft status:
MCTS: in proccess
MCSE: Windows Server 2003 Messaging
MCSA: Windows Server 2003 2004
MCSE / MCSA on Windows 2000 2000, Early Achiever status
MCSE+Internet 1999, Windows NT 4.0 and Exchange 5.5
MCSE on Windows NT 4.0 1999
Microsoft Technical Workshops and Seminars 2001 - 2010
- Internal events for Microsoft Gold partners
- Annual European events such as Microsoft IT forum, Microsoft Exchange Conference
Special 2 months course for MBA - ITIL, MOF, COBIT 2003
Academy of National Economy under the Government of Russian Federation
Microsoft training course 1998 - 2001
Microsoft Certified Technical Education Center, Moscow State Technical University in association with Academy of National Economy under the Government of Russian Federation
Master degree in Computer Science 1992 - 1998
Moscow State University of Radio Engineering, Electronics and Automation; department of cybernetics with specialization in automatic control system
They leave a message, I will get back to them when I know who they are, what they want, and when I have a good time for a phone conversation. 
