Player vs. Victim

[Gadi]

У нас циркулирует довольно забавный, но, я думаю, полезный текст, которым я хочу поделиться:

The following is a breakdown and direct comparison of some of the key differences between someone with a victim or a player mentality. Please note that I have invented the characters, companies and scenarios and they do not reference real events, companies or people.

Victims:

• Are not at fault if something goes wrong
  Bob is an electrical engineer for an oil company, his primary responsibility is for a remote sensor that reports the oil reservoir level in a refinery; when one of his remote sensors stopped working he was heard to say, "it's not my fault that the remote sensor could not send data to head office, I didn't build the network." It turns out that the refinery burnt down due to oil overflowing from that reservoir and catching a spark from a nearby vehicle ignition.
• Are not responsible
  Bob was late for a meeting one morning and not hesitate to complain about the flawed and overcrowded transit system upon his arrival.
  People are against me
  Frustration abounds for Bob when changes to his remote sensing module are delayed by the quality assurance department, it is especially so when they chose to make Bob's life difficult by failing the module for minor glitches, like when it would continually reset under high humidity.
• Have little control over things
  Bob feels like the process engineers enjoy making his life stressful by continually changing the manufacturing process, which requires him to revisit his design for the remote sensor.
• Other people are wrong
  Bob is quick to point out that the component sourcing department purchases the most expensive components that are twelve-times the cost of the components he recommend.
• Feel isolated
  Bob sees himself as working on his own as he is frustrated by others working against him and who aren't seeing this the way he sees them.
• Has an expectation that things will go wrong
  As Bob is working on his own and has little control over things, with people who can't see things the right way, he expects that something is going to get screwed up by someone and mess everything up.
• Have a "poor me" attitude
  Bob is known to complain to his peers and immediate team about the many other groups and how they make his life frustrating, difficult and how they are invariably wrong in his eyes
• The victim’s “poor me” attitude also goes way back.
  It’s not limited to the current job or assignment; Bob also has a history of why that last project worked against him. He can walk back through his resume and explain why each company has wronged him, and why he had to move on.
• The victim is also fearful. Since he can’t trust his co-workers, or the environment, and the circumstances often conspire against him, he spends extra time documenting the wrongs so that he can use them as future evidence. He fears his own failure in a situation he can’t control, so he displays a “CYA” defense for each of his projects. He arranges circumstances so he always has a plausible excuse: “I couldn’t do X because of Y.”

Players:

• Gets involved when things go wrong
  Bob is an electrical engineer for an oil company; when one of his remote sensors stopping reporting the oil reservoir level he was heard to say, "we should add a secondary network interface to the remote sensor and attach it to a separate network which would allow the sensor to fail over while the primary network is under maintenance."
• Are responsible for their decisions and actions
  Bob was late for a meeting one morning and did not hesitate to send his regrets for being late and later explain to his manager that he should leave earlier when taking the transit system.
• Understands that other people have their own commitments and priorities
  Bob understands that the QA group is responsible for the quality of many projects and was especially impressed when they discovered that his remote sensing module continually reset under conditions of high humidity, like when it rains.
• Adapt to change
  Bob is very helpful in ensuring the designs for his remote sensor conform to the expensive manufacturing process so the company can save cost everywhere they can, in the volatile gas industry.
• Values the different perspectives of others
  Bob learned that the component sourcing department purchases components that exceed gas industry standards to ensure the safety of the refineries employees.
• Feel part of a team
  Bob has chosen to take responsibility, to always contribute and lend even the most mundane idea, to really listen to others and support change, he feels a strong association to his team mates and the work they produce
• Proactively mitigates risk
  Bob has begun attending the process engineering meetings to get a head start on changes in manufacturing so that his designs and output from them will always be ready for the current process, this helps the company be agile in the volatile gas industry, making it a strong competitor and a more stable company.
• Have a happy attitude
  Bob is happy and comfortable because he takes the time to listen to his co-workers, values their expert opinion, actively contributes and generally enjoys his job.
• The player is a continual learner, from way back.
  He has encountered situations and learned from them. He often contributes to solutions drawing from a career of discovery and learning: “I faced something like this on my last job / project, and here is what worked for us. We may need to change the technique it a bit to make it work here, but the solution principle still applies.”
• The player is transparent, understands he’ll make mistakes, but (like above) is committed to learn from them. There is no need for CYA-type behavior.